> ## Documentation Index
> Fetch the complete documentation index at: https://docs.persistence.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Go-live checklist

> Verify an agent, its dependencies, and its deployment before production traffic.

## Agent

* The prompt or every flow branch has a clear goal, fallback, transfer, and ending.
* The intended version is published.
* Required dynamic variables have safe defaults.
* Knowledge bases are ready and contain current, non-conflicting information.
* Actions and MCP tools have the smallest required access and tested failure behavior.
* Secrets are stored in Secret Manager rather than prompts or variables.

## Conversation quality

* Web and phone previews pass the expected path and important failure paths.
* Names, dates, amounts, identifiers, and domain terms are pronounced and transcribed correctly.
* Silence, interruption, background noise, DTMF, voicemail, IVR, and transfers behave as intended.
* Maximum duration and end-call conditions prevent an unbounded call.

## Privacy and operations

* Recording, consent, PII, retention, and calling policies match your requirements.
* Phone numbers are active, ready, assigned to the correct agents, and restricted to intended countries.
* Inbound webhooks and external actions meet timeout and retry expectations.
* Campaign contacts are validated and applicable DND groups are included.
* Payment method, credit, and concurrency are ready for the expected traffic.

## Monitoring

* The team knows which conversations, outcomes, latency, tool errors, and end reasons to monitor.
* A rollback version and owner are identified.
* The first production cohort is small enough to review before traffic expands.