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Transitions are the edges out of a node. Add them from the node’s Transitions menu, then drag the handle to the next node.

Conversation transitions

Before user response and After user response replace other transitions on that node. Use them for a short spoken line that must not wait on a prompt condition. You can reorder Prompt and If… transitions of the same type. Evaluation follows that order.

Condition rules

On Condition (if) transitions, and on Condition nodes, each rule has a field, an operator, and a value. Combine rules with Any or All of the following conditions match. Use a variable reference for the field. Is present and Does not exist do not take a comparison value. Always provide Else (or If failed / If failed to call on extract and function nodes) for values you did not anticipate.

Function and extract edges

Wire those edges to a recovery conversation, a transfer, or End call. Do not leave them unconnected.

Checklist before you publish

  • Start connects to the first speaking or action node.
  • Every conversation has at least one way out.
  • Every function and extract node has a failure edge.
  • Transfer and end nodes are the terminals you intend.
  • Prompt transition text describes a real exit, not a restatement of the node prompt.