Conversation transitions
Before user response and After user response replace other transitions on that node. Use them for a short spoken line that must not wait on a prompt condition.
You can reorder Prompt and If… transitions of the same type. Evaluation follows that order.
Condition rules
On Condition (if) transitions, and on Condition nodes, each rule has a field, an operator, and a value. Combine rules with Any or All of the following conditions match.
Use a variable reference for the field. Is present and Does not exist do not take a comparison value.
Always provide Else (or If failed / If failed to call on extract and function nodes) for values you did not anticipate.
Function and extract edges
Wire those edges to a recovery conversation, a transfer, or End call. Do not leave them unconnected.
Checklist before you publish
- Start connects to the first speaking or action node.
- Every conversation has at least one way out.
- Every function and extract node has a failure edge.
- Transfer and end nodes are the terminals you intend.
- Prompt transition text describes a real exit, not a restatement of the node prompt.